Services / Consulting and support

Clear technology decisions, and systems that keep working.

We help you understand what you have, decide what to do next and keep your systems dependable after delivery, in plain language that executives and engineers can both act on.

Request a technical consultation

The challenge

When the next step isn't obvious

Good decisions early save the most money later.

  • You are weighing a significant technology investment and need independent advice.
  • Different suppliers recommend different solutions, and you cannot compare them.
  • A project is under way and you want someone to check it is on track.
  • A live system depends on one person, or on nobody at all.

What we deliver

What Medici Labs delivers

Technology strategy and technical assessments

An honest review of your systems, risks and bottlenecks, written so both executives and technical staff can use it.

Solution architecture and system selection

A clear recommendation on what to build, buy or integrate, based on your requirements rather than a vendor preference.

Digital transformation and modernisation roadmaps

A prioritised, realistic plan with stages, dependencies and rough effort, so investment goes where it matters first.

Technical project delivery and implementation support

Hands-on help to deliver a project, or independent oversight of your internal team or another supplier.

Application maintenance and ongoing technical support

Agreed support for live systems, covering fixes, updates and small improvements, so continuity does not depend on one person.

Outputs

What you receive from a consulting engagement

Outputs you can use, whether or not you work with us afterwards.

  • An assessment. What you run today, how healthy it is and where the risks sit.
  • A recommendation. The options considered, the trade-offs and the reasons for our advice.
  • A roadmap. Prioritised steps, dependencies and the decisions needed from you.
  • A hand-over. Written findings and, where relevant, a briefing for your team or board.

Use cases

Typical applications

Examples of what organisations in Kenya and across Africa often need.

  • Choosing between custom software and an existing product
  • Reviewing a system before a major investment or acquisition
  • Preparing a modernisation or digital transformation plan
  • Independent oversight of a supplier or internal build
  • Ongoing support for a live business application
  • Preparing data and processes before automation or AI

Support

Support after delivery

Systems need care once they go live. We offer agreed maintenance and support options, so fixes, updates and small improvements have an owner.

The scope, hours and response arrangements are agreed with you in writing for each engagement, based on how critical the system is to your business.

Our approach

How a consulting engagement runs

Short, focused and independent.

  1. Understand

    Interview stakeholders and review systems and documents.

  2. Design

    Shape options and architecture against your requirements.

  3. Build

    Where needed, help deliver or oversee the agreed work.

  4. Validate

    Check results against the plan and agreed criteria.

  5. Deploy

    Support the rollout and brief the people affected.

  6. Support

    Maintain live systems under agreed arrangements.

Our work

Relevant work

Illustrative scenario

Choosing between custom software and an existing product. A growing business is unsure whether to build or buy a new operations system. We compare requirements, costs and risks, then recommend an option with a staged plan.

This is an illustrative scenario, not a completed client project. Relevant examples are available on request.

Need an independent view?

Tell us what you are deciding or what needs supporting. We'll suggest a sensible starting point.